DD Case Consultant

Employer: State of North Carolina
Posted: 30-06-2020

Job Detail

Category: Consultant
Location: Raleigh, NC

Job Description

Description of Work


This post is hiring for DD Case Consultant positions. Up to 6 positions (60055450, 60055452, 60055461, 60055464, 60055463, 60055459) may be filled depending on the availability of funding.

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state and has over 17,000 employees. It is responsible for ensuring the health, safety and well-being of all North Carolinians.

This position is located at the Division of Disability Determination Services (DDS) at the Department of Health and Human Services in Raleigh, NC. This agency makes medical entitlement decisions on Social Security, Supplemental Security Income and Medicaid disability claims. This position requires an experienced disability examiner with superior skills in SS and Medicaid disability claims development and adjudication. A Case Consultant has lead responsibility for in-service training of new examiners and guidance of experienced examiners. The consultant provides direction in all facets of claims development and adjudication. The consultant also uses his/her skills by processing claims that are unattended due to absences, assisting examiners experiencing performance problems, providing training and assessing general performance deficiencies. Many of the consultants' duties are performed in an electronic environment. Production of forms and evaluations are done utilizing the computer. This includes making electronic images of medical records. The Case Consultant provides the full range of supervisory functions in the supervisor's absence.

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application they possess all of the following:

  • Position requires knowledge of SSA disability policies.
  • Position requires experience in mentoring colleagues.
  • Experience with adjudicating all of the following case types: Initial, Reconsideration, Age 18 Redetermination, Cases and Continuing Disability Reviews.

Management Preferences

Experience at the Advanced Senior Disability Analyst or higher

Minimum Education and Experience Requirements

Bachelor's degree from an appropriately accredited institution and four years of progressive experience as a Disability Determination Specialist; or an equivalent combination of education and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Due to the high volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status". You will either receive a call to schedule an interview or an e-mail notifying you when the job has been filled.

For technical issues with your applications, please call the NeoGov help line at 855-524-5627. Applicants will be communicated with via e-mail only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact the DDS HR Office at 919-814-2441.

Applications must be received by 5pm on the closing date. Please follow the instructions to apply online. In order to receive credit for all of your work and education history, all information must be listed on the State of North Carolina application. Statements such as "see resume" will not be accepted and will be considered incomplete.

Applicants seeking Veteran's Preference should submit a copy of Form DD-214. RIF candidates must attach their notification letter.

A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Following the interview process, the recommended candidate will be contacted and asked to submit to an initial pre-screen Federal background investigation through the SSA Office of Human Resources (DCHR). If the pre-screen is favorable, a conditional job offer can be extended. After a new hire's start date, continued employment is still contingent upon full suitability clearance through the DCHR, which entails submitting to a detailed security questionnaire and a potential interview from a DCHR investigator that may include the need for a medical release from the individual during the investigative process. At any point during employment, a final determination by the SSA that the employee does not have a favorable suitability determination will lead to termination of employment.

DHHS selects applicants based on job related knowledge, skills & abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.