Admissions Consultant

Employer: Liberty University
Posted: 30-06-2020

Job Detail

Category: Consultant
Location: Lynchburg, VA

Job Description

Posting Number S01903P Classification Title Non Benefited Hourly Position Type Disclaimer

Liberty University's hiring practices and EEO Statement are fully in compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment preference to members of their own religion. Liberty University is in that category.

Position Title Admissions Consultant Does this position require driving? No Contact Contact Phone Ext Contact Email hiring@liberty.edu Job Summary/Basic Function

  1. Converts prospective students to qualified applicants for Liberty University Online programs of study.

  2. Handles a large number of inbound and outbound calls from prospective students who have requested information on a variety of graduate and undergraduate programs offered through Liberty University Online.

  3. Counsels and qualifies prospective students on program fit, admissions requirements, financial aid processes, transfer guidelines, licensure and military-related issues.

  4. Answers questions of a complex nature regarding the University's admission policies.

  5. Utilizes the information management systems required to perform contacts and record necessary information.

  6. Identifies new and innovative ways to become more effective and efficient in new student recruiting and new student services.

  7. Implement daily and weekly feedback from the Management Team on ways to improve and develop.

  8. Meet or exceeds departmental key performance indicators.

Minimum Qualifications

  1. High School Diploma

  2. Ability to work rotating Saturdays

  3. An understanding of proper phone etiquette

  4. Exceptional verbal and written communication skills

  5. Capability to represent the department and University in a professional manner

Preferred Qualifications

  1. Bachelor's Degree strongly preferred

  2. Sales experience strongly preferred

  3. Customer service experience preferred

  4. Proficiency in Microsoft Outlook and Word; common knowledge of Access and Excel

Work Hours

Hours Vary: Monday-Friday 8am-8pm ; Saturdays 10am-6pm