Solutions Consultant

Employer: Oakwood Worldwide
Posted: 30-06-2020

Job Detail

Category: Consultant
Location: Irving, TX

Job Description

We are currently seeking a Solutions Consultant with customer service experience and problem-solving skills to join our team! As the first point of contact for all prospective clientele, you will be responsible for ensuring that the overall quality of our residents' experience meets the company's established standards. If you are someone who thrives in an upbeat environment, works well with a team, and has a "customer service spirit," then we want you!

Sales Leasing Customer Service Teamwork Creativity Hospitality

What does it mean to work at WaterWalk?

Oakwood WaterWalk is an exciting extended stay hotel and residential community that is quickly growing! Developed by the team that founded the extended stay industry, we are expanding to several U.S. markets. Oakwood WaterWalk has competitive compensation and benefits:

Medical / Dental / Vision coverage and Prescription Drug Programs / Company Paid Life Insurance & AD&D / Short and Long Term Disability Insurance / Paid Vacation & Sick Leave / Direct Deposit Payroll and much more!

Key Features of your Day

  • You will ensure an excellent first impression for all guests and potential guests by providing quality customer service
  • Lease and sell stays to guests while ensuring their arrivals and departures are warm & inviting
  • Responsible for secure cash handling and processing procedures
  • Work with the team to coordinate and provide services in housekeeping, maintenance, and operations. Teamwork is our culture!
  • Ensure special requests for guests are fulfilled
  • Responsible for secure cash handling and processing procedures
  • Manage confidential information for the company and guests.
  • Get creative! Assist in planning, managing, and attending fun events for our guests

Best Candidates will have

  • Customer Service Experience
  • Knowledge of Microsoft Office Suite Products
  • Excellent communication skills, both verbally and written.
  • Ability to thrive in a high volume, fast paced environment
  • Strong organization skills with a keen attention to detail
  • Ability to resolve and manage issues with an exceptional level of service

Join our amazing team today!

OAKWOOD® is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. OAKWOOD® does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.